COVID-19 Support Toolkit

The District of Tumbler Ridge is closely monitoring and actively responding to the evolving COVID-19 pandemic. We are tracking the regular updates from the World Health Organization, Public Health Agency of Canada, BC Centre for Disease Control and Northern Health to provide you with current information. We have assembled the following resources to provide support for residents and businesses who have been affected by COVID-19.

BC COVID-19 Dashboard – click here.

Click here to learn about BC’s Restart Plan.

Please note that this list will continue to be updated as more information becomes available.

Quick Links:
District of Tumbler Ridge Information
Financial Resources
Resources for Businesses & Employers
Tumbler Ridge Businesses – Opening Hours & Information
Training, Webinars & Videos
Signs / Posters / Visuals

District of Tumbler Ridge Information

Many entrepreneurs in Tumbler Ridge are either already struggling or will be struggling during these times. Remember even some of the franchise businesses in our community are local entrepreneurs. These are not corporate owned businesses but usually owned by someone who took a risk. The District of Tumbler Ridge, in partnership with several much valued local businesses have launched a free delivery service that utilizes District staff and encourages our residents to support these businesses. The District’s economic development office is looking at opportunities to work with the Chamber of Commerce, Love Tumbler Ridge and others to encourage everyone to shop local and where possible support the small business community. Please return to this site regularly to find updates and reliable sources of information.
District of Tumbler Ridge Website
Emergency Operations Centre

EMERGENCY OPERATIONS CENTRE ACTIVATION

Thursday, March 26 the Province requested that all communities in British Columbia open their Emergency Operation Centres in relation to the COVID-19 response being coordinated by all levels of government.

Tumbler Ridge has now opened its Emergency Operation Centre (EOC) at a level one. This will see the District continue to monitor the situation and provide updates to the public as we have been doing. This activation is not due to any change in the circumstances in Tumbler Ridge and we will continue to monitor the situation and share information with the public as it becomes available.

DTR Public Notices

District Services & Building Closures

TOWN HALL (250) 242-4242 – open to the public during regular business hours – maximum of 3 people at a time.

FIRE DEPARTMENT (250) 242-3939 – closed to the public, phone calls will be answered during regular business hours.

MUSEUM (250) 242-3466 – Open mid-May – August, daily 9 AM to 5PM, closed Tuesdays and Wednesdays the rest of the year. Visit the museum website or call ahead to confirm seasonal hours, programs, and tour availability. www.trmf.ca, 250-242-DINO(3466)

VISITOR INFORMATION CENTRE (250) 242-3123 – Summer hours are Monday-Friday 9AM-6PM and Saturday-Sunday from 8AM-6PM.

COMMUNITY CENTRE (250) 242-4246 – closed to the public, phone calls will be answered during regular business hours. Appointments available if you require belongings that are in storage. Rock Pit Gym is open by appointment only (Monday-Friday 7am-8pm). The library is open Tuesday – Thursday 11AM-3PM using the entrance by the Roman Walkway as entry to the Community Centre is not available. This also means no washroom access. Physical Distancing will be in effect

WILLOW HALL – open.

Deliveries for Self-Isolation or High-Risk Households

TUMBLER RIDGE
Dear Residents:

Please be advised that as the demand for the home delivery service has decreased and the District is working towards resuming normal duties, the District of Tumbler Ridge delivery service partnership with Fresh Mart, Home Hardware, KC’s Dollar Store and the Tumbler Ridge Pharmacy is ending at the end of the delivery day on Friday July 24, 2020.

Thank you,
District of Tumbler Ridge

A Letter from Mayor Bertrand

Sources for Local Updates

We will continue to update this page as a hub for local resources.

District of Tumbler Ridge Website

Facebook: District of Tumbler Ridge

Facebook: Invest Tumbler Ridge

BC Centre for Disease Control

Emergency Info BC

FAQ

Will my garbage still get picked up curbside?
Yes – same schedule.
Tuesday: Lower Bench, Peace River Crescent and Fellers
Wednesday: Middle Bench
Thursday: Upper Bench

Is the recycling depot at the transfer station still open?
Yes. Open Tuesday-Saturday, 10AM – 6PM. Only person allowed in at a time. The Share Shed is closed until further notice.

Can I still purchase a business licence, marriage licence, dog licence or development permit or contact a commissioner for affidavits during the shutdown?
Yes. Town Hall is open to the public as of June 1. Physical distancing measures are in place – only 3 people in at a time.

What will happen to my current facility membership pass?
All passes are being paused for as long as the facilities are closed, and will start up again once they reopen.

Now that council meetings are closed to the public, how do I view a meeting?
You can view council meetings online here – https://www.youtube.com/channel/UCiSXFG0mHiCXpeWJSptWU1w

A Message From Your Local Doctors

To our patients in Tumbler Ridge,
We are taking this unusual step to write to you personally regarding the COVID-19 virus. You will have heard the directive from our Provincial Health Officer, Dr Bonnie Henry, to self-isolate and practice physical distancing.
The time to act is now. Our province is in a state of emergency. What we do today will impact the health of British Columbians in the weeks to come.
Please stay home unless absolutely necessary (one exception for Tumbler Ridge is going out for a walk, or onto the trails, provided this does not involve close contact with others). No dinner parties. No shopping. No sports, not even outside. Instead, have coffee with a friend online.
Keep two metres away from everyone at all times. That’s about the width of a car or two length of two arms stretched out. Call your loved ones and tell them to do the same.
Remind young people in your life that they can get sick from this virus. More importantly, they can be carriers and cause a lot of harm to parents, grandparents, and other loved ones.
We can do this, but we can’t wait one more hour or one more day. Let’s save lives, together.
And let us be grateful that we live where we do, where it is often easier to put these necessary steps into practice than in many other places.
Dr Ifey Akanegbu, Dr Charles Helm, Dr Nigel Mathews, Dr Shola Solomon

Health Concerns? Who to Contact

It is essential to phone the clinic or ER rather than just show up. This does not apply to genuine emergencies, in which case you should contact 9-1-1

For confidential health information and advice available 24 hours a day, seven days a week call 8-1-1

Northern Health also has an Online Clinic and Information Line for Northern BC residents: 1-844-645-7811

Physicians will be trying to manage as many patients as possible through telephone calls or other forms of distance communication.

You can also use the BC COVID-19 Symptom Self-Assessment Tool – click here.

How to access free mental health and emotional support during the COVID-19 crisis: https://www.cbc.ca/life/wellness/how-to-access-free-mental-health-and-emotional-support-during-the-covid-19-crisis-1.5519397?cmp=FB_Feed_CBCMain&fbclid=IwAR0iAp6VmHToiDcc7XWKnt-vdj6a4D-I9xLenDEcl_W2oZp2Da_2SmvAqRg

Non-medical information about COVID-19 is available 7:30am-8pm, 7 days a week at 1-888-COVID19 (1-888-268-4319).

What is Northern Health doing?

– The BCCDC and Ministry of Health are monitoring the outbreak of COVID-19, and working with provincial and federal partners of public health management, surveillance, diagnostic testing, and infection control measures with health authorities.
– All NH sites are involved in the ongoing planning and preparation for COVID-19 response.
As there’s a need for our patients, staff, or visitors to change behaviours, or changes to how local health care is accessed, we are committed to keeping the community informed.
– Northern Health has an emergency operation centre (EOC) in place to oversee the response to COVID-19. The EOC will ensure we are prepared for potential risks and issues, and that our contingency and business continuity plans are in place and ready to respond in community, acute and long term care settings. We are taking this very seriously.
– In addition, Northern Health is taking proactive measures to maintain our stock of health care supplies and to prevent any supply disruptions. This includes filling normal inventories at sites based on historical requirements.
– COVID-19 testing locations are operational in all communities across the Northern Health region. Please note that people are being asked NOT to go to testing locations without an appointment. Testing is available for all who need it but not everyone requires a test.

Please visit the Northern Health website for more information.

North East BC Emergency & Public Alerts
Peace River Regional District

For All PRRD Meeting Cancellations and Facility Closures / Changes:
http://prrd.bc.ca/meeting-cancellations/

For Regional, Provincial, and Federal Resources and News:
www.prrd.bc.ca/covid-19-resources-for-residents

Enjoying the TR Trails in time of Covid-19 - Charles Helm

BC Parks Information

The 2020 summer camping season has arrived, giving people in B.C. more opportunities to get outside and connect with nature as most provincial campgrounds and recreation sites open June 1, along with more parks for day-use activities.
Visit the BC Parks website for more information.

Financial Resources for Individuals & Businesses

During this time, businesses and consumers may find it difficult to make payments. Talk to your local financial institutions to see what they can do to help you. In most disasters, banks and credit unions will provide such things as short term interest relief and interest only payments. Please return to this site regularly to find updates and reliable sources of information.
BC Hydro

The Government of British Columbia and BC Hydro are helping people, small businesses and industries most impacted by the novel coronavirus (COVID-19) pandemic.
Residential customers who have lost their jobs or are unable to work as a result of COVID-19 will receive a credit to help cover the cost of their electricity bills. The credit will be three times their average monthly bill over the past year at their home and does not have to be repaid.

Small businesses that have been forced to close due to COVID-19 will have their power bills forgiven for three months. BC Hydro is waiving bills for these customers from April to June 2020.

Major industries, like pulp and paper mills and mines, will have the opportunity to defer 50% of their bill payments for three months.

For further details visit: https://www.bchydro.com/news/conservation/2020/covid-19-updates.html

Emergency Community Support Fund (ECSF) United Way Northern BC

The Government of Canada’s $350 million Emergency Community Support Fund (ECSF) aims to help charities and non-profit organizations adapt and increase frontline services for vulnerable populations during COVID-19. Together, the Canadian Red Cross, Community Foundations of Canada and United Way Centraide Canada are collaborating with the Government of Canada to flow ECSF support to those who need it most right now.

Since the COVID-19 pandemic was declared, community-based charities and non-profit organizations have been working tirelessly to provide emergency support of all kinds—in particular, to individuals and communities experiencing continued or heightened vulnerability. The demand for their services has increased dramatically. The Fund is designed to help these organizations carry out their vital work to ensure no one is left behind. We are pleased to support this vital investment by the Government of Canada in critical services for vulnerable people in our community.

Of the $350 million, we have received $708,000 to help front-line service agencies in our region support your vulnerable neighbours.

All the eligible organizations who are working to meet the needs of vulnerable people impact ed by COVID-19 within the Northern BC region are welcome to apply for the funding.

Funded by the Government of Canada.

Follow the link for more information & to apply – https://www.unitedwaynbc.ca/ECSF/

Emergency Fund For Children With Special Needs

The B.C. government is providing a new Emergency Relief Support Fund and has added service flexibility for parents of children with special needs to help during the COVID-19 pandemic.

The Ministry of Children and Family Development (MCFD) is establishing an Emergency Relief Support Fund for children and youth with special needs and their families. The fund will provide a direct payment of $225 per month to eligible families over the next three months (to June 30, 2020).

Click here for more information.

Employment Insurance

Employment Insurance (EI) sickness benefits provide up to 15 weeks of income replacement and is available to eligible claimants who are unable to work because of illness, injury or quarantine, to allow them time to restore their health and return to work. Canadians quarantined can apply for Employment Insurance (EI) sickness benefits.

To apply & find out more information click here.

Financial help for Canadians affected by COVID-19

A hub of benefits the federal government, provinces and territories are offering to people financially affected by the coronavirus.
Click here to learn more.

Funding from the BC Government

Financial Supports in Response to COVID-19

Information on the B.C. Emergency Benefit for Workers, Climate Action Tax Credit, Renters, Homeowners and People Experiencing Homelessness, B.C. Student Loans and more can be found by following the link above.

The B.C. Emergency Benefit for Workers will provide a tax-free, one time $1,000 payment for B.C. residents whose ability to work has been affected due to COVID-19 – Applications open May 1, 2020. Click here for more information.

List of essential services in British Columbia during COVID-19 pandemic – click here.

Funding & Support from the Federal Government

The Government of Canada is taking immediate, significant and decisive action to help Canadians facing hardship as a result of the COVID-19 outbreak.

For up to date information visit: https://www.canada.ca/en/department-finance/economic-response-plan.html

Canada Emergency Response Benefit: If you stopped working because of COVID-19, the Canada Emergency Response Benefit (CERB) may provide you with temporary income support. The CERB provides $500 a week for up to 16 weeks.
Please click here for more information & to apply.

The Canada Emergency Wage Subsidy: To help businesses keep and return workers to their payroll through the challenges posed by the COVID-19 pandemic, the Prime Minister, Justin Trudeau, proposed the new Canada Emergency Wage Subsidy. This would provide a 75 per cent wage subsidy to eligible employers for up to 12 weeks, retroactive to March 15, 2020.
Please click here for more information and to apply.

IBC - Insurance Bureau of Canada

COVID-19 and business insurance: How coverage is triggered
These are uncertain and challenging times. With COVID-19 causing global concern, we understand many Canadians will have questions related to commercial insurance. IBC has produced a brief Q&A document outlining how coverage is triggered and how business interruption policies work.
http://www.ibc.ca/bc/business/covid-19

ICBC

ICBC has implemented some changes to help customers manage the financial impacts of COVID-19.

– Fleet customers can choose to suspend their insurance and do not have to cancel their plates. If they have already cancelled, the new plate fee will be waived when they re-plate or add a new vehicle.
– For customers with individual-rated policies, ICBC is waiving cancellation and plating fees associated with cancelling and reinsuring vehicles at a later date.
– ICBC customers—including volunteers—may now use their vehicles for the delivery of essential goods, such as food or medical products and services, without changing their insurance or paying a higher premium.
– Customers whose Learner Driver’s Licences (class 5-8) expire during the pandemic, will not have to pay the fee for the first knowledge test once testing resumes.
– Customers on a monthly Autoplan payment plan, who are facing financial challenges due to COVID-19, may be eligible to defer their payment for up to 90 days with no penalty. This includes fleets.

Visit the ICBC website for more information – https://www.icbc.com/about-icbc/contact-us/Pages/covid-19.aspx

Indigenous Community Support Fund

This fund helps Indigenous communities prevent, prepare and respond to coronavirus disease 2019 (COVID-19).
Follow this link for more information: https://www.sac-isc.gc.ca/eng/1585189335380/1585189357198

Mortgage Payment Deferral – Mortgage Lenders’ COVID-19 Announcements

Follow the link below to find links for more information from some of the largest mortgage lenders in the country.

https://rates.ca/resources/mortgage-lenders-covid-19-announcements/

Rental Housing Supplement

To support people and prevent the spread of COVID-19, the Province is introducing a new temporary rental supplement, halting evictions for non-payment of rent, and freezing rent increases.

Find more information here: https://www.bchousing.org/COVID-19

Small Business Loan (BDC)

Financing available as part of the Business Credit Availability Program (BCAP)

https://www.bdc.ca/en/pages/special-support.aspx?special-initiative=covid19

TELUS

Helping you stay connected and protected- visit the TELUS COVID-19 response page here.

Western Economic Diversification Canada - Regional Relief & Recovery Fund

COVID-19: Western Economic Diversification Canada launches Regional Relief and Recovery Fund to support local economy – News release here.

Regional Relief & Recovery Fund – click here.

Resources for Businesses & Employers

Local businesses are the lifeblood of Tumbler Ridge. Without you, people do not have jobs, there is no place to get what you need, and people feel that life can’t be normal. The District of Tumbler Ridge is taking steps to communicate with our businesses to determine impacts, and collectively identify possible solutions for moving forward. Please return to this site regularly to find updates and reliable sources of information.

New COVID-19 supports for businesses, local governments – April 16, 2020
https://news.gov.bc.ca/releases/2020FIN0020-000703

BC Economic Development Association (BCEDA)

COVID-19 Resources for BC Businesses – Live Document

https://docs.google.com/document/d/1OjtkSJ_VedTzPVJIRL2fDp8NyXA07RkXMB6St12eYdc/edit

PLANNING FOR CORONAVIRUS – A guide for businesses and organizations – Download the PDF here.

BCEDA Releases Business Operational Plan Template: This basic template will help you to get started developing an operational plan for your BC business/service. The purpose of this template is for your business/service to develop a plan to address public health measures during the COVID-19 recovery in British Columbia.
Click here to download.

BounceBack

BounceBack® is a free skill-building program designed to help adults and youth 15+ manage low mood, mild to moderate depression, anxiety, stress or worry. Delivered online or over the phone with a coach, you will get access to tools that will support you on your path to mental wellness.

Business Continuity Checklist

Businesses of all sizes can develop a business continuity plan to prepare their staff and operations for potential business disruptions, including outbreaks such as COVID-19. This 3-part checklist and resource listing can help you prepare your business now for potential future disruptions.

Download this checklist from Small Business BC here.

Canadian Business Resilience Network

In partnership with the Government of Canada, the Canadian Chamber of Commerce established the Canadian Business Resilience Network to help Canadian businesses navigate the COVID-19 reality and prepare for recovery.

https://www.canadianbusinessresiliencenetwork.ca/

Canadian Survey on Business Conditions (Statistics Canada)

The purpose of this survey is to measure the impact of COVID-19 on businesses in Canada.

https://surveys-enquetes.statcan.gc.ca/form-formulaire/q/en/eqgsc50ff503c4ac4b18ab55530e6b4fcd45/p0

Community Futures Peace Liard

Emergency Business Loan Program

The Emergency Business Loan Program provides financial support to businesses that have not been able to operate or have operated at a reduced level for more than 5 days due to the emergency. In this case it is the Covid-19 Virus.

Visit http://communityfutures.biz/ for more information.

Community Futures has also created a COVID-19 Business Resources page – click here.

COVID-19: 7 steps to sustain your business through the disruption (BDC)

The COVID-19 pandemic is having widespread effects on businesses across the country. By mid-March, 73% of companies were already feeling the negative effect of the crisis, according to a BDC survey of over 600 Canadian entrepreneurs.

In times of crisis, cash becomes even more important than it usually is for a company.

Creating a detailed continuity plan and cash flow forecast will help you sustain ongoing operations, albeit at a lower capacity, and facilitate recovery once the crisis is over.

Follow this link to the BDC website for the detailed list: COVID-19: 7 steps to sustain your business through the disruption (BDC)

COVID-19 Guidance to the Hotel Sector

This document provides interim guidance for preventing the transmission of COVID-19 to operators of
hotels, motels, hostels, inns and other forms of travel accommodation. Click here.

COVID-19 Small Business Support Directory

Prepared by the Province of BC, this handy document contains links to the most up-to-date information and resources.

Download the PDF here.

Destination BC's Resources for Tourism Businesses

RESOURCES FOR TOURISM BUSINESSES

We have compiled a list of resources to support employers and employees affected by the downturn in business caused by COVID-19, and help mitigate the impacts on our industry and economy.

This includes actions that the Government of BC and Government of Canada are taking to help businesses and individuals through their plans, the COVID-19 Action Plan and the Economic Response Plan, respectively.

From access to credit and financing, to getting help to pay your employees and certain taxes, there are lots of supports available, and more on the way from government and the private sector.

https://www.destinationbc.ca/covid-19/industry-resources/

Destination BC’s Industry Call Recording (May 7, 2020) – click here.

Destination BC’s Content Tool Kit for Hyper-Local Travel Phase – https://www.destinationbc.ca/content/uploads/2020/05/explore-bc-local-toolkit-for-bc-tourism.pdf

Digital Main Street : Resources for Small Businesses during COVID-19

Digital Main Street will continually be compiling a list of relevant resources for your small business needs.
https://digitalmainstreet.ca/case-study/resources-for-small-businesses/

Futurpreneur: COVID-19 Resources for Small Businesses

With constant updates related to the COVID-19 pandemic, keeping on top of all the information available can be overwhelming, especially when you’re also trying to run a small business. Our team has been combing through the information available online and has curated some resources we think will be most useful for small business owners.

Visit the Futurpreneur Website.

Go2HR: RESTARTING OPERATIONS AFTER COVID-19 – WHAT YOU NEED TO KNOW

BC’s restart plan has set the stage for a phased return to normal operations. As you prepare to ramp up operations or reopen your business, you may need to adjust your existing occupational health and safety program to make sure you are protecting both workers and guests against COVID-19. Click here for detailed information.

Government of Canada

During this extraordinary time, the Government of Canada is taking strong action to support Canadian businesses, their employees and their families.

The Government and public health officials are urging all Canadians to:
– stay home unless you must go out for essential items
– practice physical distancing and wash your hands

For businesses, this means:
– offering flexible work arrangements
– taking necessary steps to prepare your workplace
– understanding how to keep your employees safe

Please follow the link below for information on:
Support for employees
Support for businesses
Business travel and events
Business in international markets

https://www.canada.ca/en/services/business/maintaingrowimprovebusiness/resources-for-canadian-businesses.html

Guide to Resilient Businesses Post COVID-19 (Atrium Digital)

COVID-19 has brought new challenges and opportunities to Business Owners around the world. Despite these uncertain conditions, our 20 years as a Digital Marketing Agency affords Atrium Digital an experienced perspective on how businesses can thrive and achieve consistent marketing performance, even in unprecedented times.

Business Owners should take any crisis seriously. The health and security of your staff, customers, and stakeholders should always come first. Once your people are taken care of, it’s time to turn your attention to business. We firmly believe that crises present Business Owners with the opportunity to adapt and strengthen your strategy in order to thrive in any economic or social conditions.

Leveraging our experience, Atrium is proud to provide a FREE, 29-page eBook designed to support your businesses in building resiliency amid challenging times. This book offers perspective, resources, and thought exercises spanning topics including:

Become Indispensable. Your clients, customers, and partners need your support now more than ever. Learn how to become a dependable source of value and security.
What Can’t Be Measured Can’t Be Managed. Data plays a critical role in your ability to make sound business decisions. Conventional wisdom may no longer apply; learn how to leverage data-driven insight to inform your decisions amid uncertainty.
The Antifragile Business Model. Many businesses have faltered or closed altogether during COVID-19. Learn how to build resiliency into your business model by preparing routines & systems that empower you to thrive through unpredictable times.
Move to Your Audience. Everyone has been impacted by COVID-19. Customer behaviours are changing, and your business needs to be ready to respond. Learn how to adapt your business to these changes, and develop the tools to be flexible in the future.
Make Brand Building a Priority. Sales, leads or demand may be flater as consumer behaviour changes. Use this opportunity to use effective communication to become a resource, connecting with your customers in a meaningful way outside of just selling your products.
Digital Marketing is Scalable Marketing. Using your money wisely is critical for maintaining your market position and growth. Learn how digital marketing provides scalability, measurability and quick adaption to changing behaviour in times of crisis.
Engineer Systems for Marketing Consistency. Learn how to reassess your business development and operations’ connection to marketing. Systems-based approaches offer consistent results and clarity you can trust in all areas of your business.
We hope this guide provides essential guidance for your business, enabling strategic planning, effective execution, and peace-of-mind for you and your stakeholders.

Click here to download the Guide.

Innovation Canada

Help for businesses affected by COVID-19 – click here.

Innovative Solutions Canada - COVID-19 Funding Opportunities

Innovative Solutions Canada has dedicated funding to help combat current and future outbreaks of the novel coronavirus (COVID-19) and other similar threats. Click here for more information.

Northern BC Tourism Resiliency Program

The Northern BC Tourism Resiliency Program provides support to our tourism stakeholders within the Region including communities in the North Coast Regional District, Regional District of the Kitimat Stikine, Regional District of Bulkley-Nechako, Regional District of Fraser-Fort George, Peace River Regional District, Northern Rockies Regional Municipality and Stikine Region.

Our efforts will provide businesses in our region with meaningful, hands-on guidance to weather the immediate impacts of COVID-19 while building lasting resiliency practices for our industry.

Visit https://tourismresiliency.ca/nbctrp/ to register.

Northern Development Business Resource

The page includes links to dozens of resources and includes a list of links to municipal, Chambers of Commerce and Community Futures offices in communities throughout our service region.

https://www.northerndevelopment.bc.ca/northern-development-business-resource/

Pandemic Preparedness Guide for Business

To help businesses prepare for and manage through a potential COVID-19 escalation in Canada, the Canadian Chamber has developed a brief guide sourced from a number of best practice documents and designed to assist business planning and continuity efforts.

For more information and to download the PDF visit: http://www.chamber.ca/resources/pandemic-preparedness/

Province of BC - Orders, Notices & Guidance

In a Provincial State of Emergency, the Public Health Officer can make Orders as needed. You must follow the Orders.

This page has up to date information – https://www2.gov.bc.ca/gov/content/health/about-bc-s-health-care-system/office-of-the-provincial-health-officer/current-health-topics/covid-19-novel-coronavirus

PwC’s COVID-19 Navigator

Assess the potential impact to your business and gauge your readiness to respond using PwC’s digital tool here.

Small Business BC
Virtual Experiences - Best Practices Guide

Destination BC has created a toolkit to help you bring the sights and sounds of your experience, attraction, or destination to visitors, so they can enjoy what you have to offer from the comforts of their homes. Find the toolkit here.

While we’re encouraging our visitors to dream now and explore BC later, a great way to stay top of mind and maintain
engagement with your audience is by creating and sharing a virtual experience through your social media channels.

Worksafe BC

COVID-19 and returning to safe operation – find more information here.

Tumbler Ridge Businesses - Opening Hours & Information

While we do our best to maintain social distancing and remain in our homes as advised by the government, it is important to continue to support our local businesses. If you need supplies, please visit our businesses that are open. If you would like your business to be added to the list please email jolsen@dtr.ca Thank you!
Avalanche Trucking

Open for business.
Call 250.242.4774

BC Liquor Store

Operational.
250-242-3366

Budget Performance Inc & Budget Towing

Open 8 to 5 Monday through Friday.
Phone (250) 242-3735

Chevron

Open 5 am to 9:30 pm

Coal Bin Pub

Closed until further notice.

Dragon Palace

Currently closed.

Finishing Ridge

Open

FreshMart

New Hours: 11AM to 8PM. Monday to Friday. 10AM to 7PM Saturday. 12PM to 5PM Sunday.
Call 250-242-4222 for more information.

Glamour & Glitz

Now open, scheduling per client requirements.

https://www.facebook.com/estheticsbyme/

Gypsy Soul Nature Yoga

Open

Home Hardware

Open Monday-Friday 9AM – 5PM, Saturday 10AM – 5PM.
Phone: (250) 242-4338

HUB Insurance

Open. Please call 250-242-5288 for more information.

JCS General Carptentry
Jessie Olsen Creative Design

Operational.
Email: jessieolsendesign@gmail.com

Kaila's Hair Studio

Open. Find out more here.

Kaylyn Leanne Photography
KC's Dollar Store & More

Open Monday through Saturday 10:00 am – 5:00 pm
We will continue to take measures to keep our staff and customers safe and healthy!
Facebook: KC’s Dollar Store & More

Kinuseo Cafe

Open for dine in, pickup and delivery.
Phone: (250) 242-4625

https://www.facebook.com/RoyandMar/

Lake View Credit Union

Hours:
Monday & Friday — 12:00 to 4:00pm
Wednesday — 2:30 to 6:30pm
Tumbler Ridge Office: (250) 242-4871
Website: https://lakeviewcreditunion.com/

Life Names Media & Web Design

It’s business as usual at Life Names. Reach out at contact@lifenames.com for reduced pricing on website packages, technology services and creative media.

Little Dino Daycare

Open from 4:30am till 8:30pm mirroring the C & D crew schedule for Conuma Coal.
Phone: (250) 819-5130
Facebook: Little Dino Daycare

Mila Lansdowne Online Presence Training

Weekly Multiple Live sessions at www.Mila.Academy

Moonstone Barber Shoppe

Open – Please call 250-242-5016

Northern Metalic Sales

Open 7am-6pm, Monday – Friday

Oak & Pearl Clothing Co

Online only boutique store that ships orders via Canada Post, or porch pickup in Tumbler Ridge.
www.oakandpearl.com

Pinnacle Peak Coffee Shop & Boutique

Closed until further notice.

Ridge Cannabis Products

Open 10:00 am till 8:00 pm 7 days a week.

Ridge Powersports & Marine

Open 9-5 Monday- Saturday
Facebook: Ridge Powersports & Marine

Shot In The Dark Portrait Studio

Holding off on booking any in home passport and PAL photos for the time being.

SimpLee Gorgeous

Opening June 1

Southpaw Rentals & Sales

Southpaw Rentals And Sales is still open and here to serve our community with any equipment rentals, light duty automotive repairs, certified Tread Pro Tire dealer, Interstate Battery dealer and provide towing and recovery service as well. If you require any of these services please contact 250-242-1194.

Subway

Open 8AM – 9PM daily.
Phone: (250) 242-3338

Royal Canadian Legion

The Legion will reopen effective 3PM Wed May 20. Be prepared to see changes in the way we operate and the set up of our lounge under COVID -19 guidelines. We must all adhere to the rules and regulations that we have been given, this means no more than 26 people will be allowed in the lounge at any given time, the smoking area must move to the parking lot from the deck, bar service only and you are asked to return your empties to the bar.

Tumbler Ridge Global Geopark Society / Visitor Centre

Great news! The Tumbler Ridge Visitors Centre building is now open and our Visitor Counsellors are ready to help serve our guests! Our Summer hours consists of Monday-Friday 9AM-6PM and Saturday-Sunday from 8AM-6PM. Please be advised we are following strict protocols to keep our staff and guests safe as well reduce the curve of Covid-19, all rules must be followed to allow access into the building. We are extremely excited to be open again and help those looking for information for our beautiful Tumbler Ridge UNESCO Global Geopark, hiking and ATV trails, local business information and any other inquiries. Come check us out or give us a call at 250-242-3123!

Email: info@tumblerridgegeopark.ca
Call: 250-242-3123
@TumblerRidgeGeopark on Social Media

Tumbler Ridge Lines

Operational.

Tumbler Ridge Museum Foundation

OPENING HOURS
Summer Hours
July 2 – Aug 31 2020
9:00am – 5:00pm – Thurs to Tues
(Closed Wednesdays)

Winter Hours
Sep 01 – May 17, 2021
9:00am – 5:00pm – Thurs to Mon
(Closed Tuesdays and Wednesdays)
Email: gallery@trmf.ca
Phone: Mon-Fri 8am-4pm 250-242-3466
Facebook: @trdinosaurs

Website: https://www.trmf.ca/

Tumbler Ridge Pharmacy

Hours of Operation
Monday to Friday 9 to 6, Saturday 10 to 4
Call: (250) 242-3333

Versatile Vinyl

Operational – call (250) 242-1114

Western Steakhouse

Open

Facebook: Western Steakhouse

Wild River Adventure Tours

Open and taking tour bookings
Call 1-833-830-8848
Website: https://wildrivertours.ca/
Facebook: Wild River Adventure Tours

Yoga and Barre Fitness with Michelle Chisholm

Please check here for more information: https://www.facebook.com/groups/470315650364972

Training, Webinars & Videos

Destination BC's THE ROAD TO RECOVERY WEBINAR SERIES

The Road to Recovery webinar series is designed for tourism businesses and organizations that have been impacted by COVID-19. Each webinar will cover a subject related to the travel market, the visitor experience, business operations, digital marketing and more. All the recordings can be viewed here.

COVID-19: How to get through the crisis with an online strategy (BDC)

The COVID-19 pandemic is transforming the economy and bringing unprecedented challenges to businesses across Canada. As more customers go online for products and services, pivoting your business to take full advantage of these online opportunities can position you to emerge stronger in terms of who you sell to, how you sell and what you sell.

Join BDC Chief Economist Pierre Cléroux who will give an economic update, and other experts who will share their expertise on adapting your business online during the pandemic and beyond.

Who should watch?
All Canadian businesses impacted by COVID-19
You’ll discover:
What to expect from the economy in the coming months
How to review your business strategy
How to leverage e-commerce

Click here to view.

How To Effectively Manage Remote Teams (Small Business BC)
How to cope with the impacts of COVID-19 on your business (BDC)
Coronavirus (COVID-19): Managing the impact on global supply chains (EDC)
Mental Health and COVID-19

Mental health and COVID-19
Join the conversation with Dr. Bill Howatt, Chief of Research, Workplace Productivity.

Visit this page and click the “Videos” tab in menu on the right side of the page.

Planning for recovery: How to restart your business in the wake of COVID-19

May 22, 2020 — 12:00 pm (EDT) Click here to register.

The Canadian economy is gradually reopening after a shutdown due to the COVID-19 pandemic. You will need to plan how your business will restart, adapting your operations to meet demand, ensuring your supply chains and managing your financial circumstances. You will also need to put best practices in place to ensure the safety of your employees as they return to work.

Join BDC Chief Economist Pierre Cléroux who will give an economic update and address the expected timeline for different sectors to recover, and other experts who will discuss how to address the new operational and financial challenges that businesses face.

You’ll discover:
Our forecast of how different industries will react to the reopening
How to ensure your employees health and safety as they return to work
What you need to do to secure supply chains
Ways to make sure production matches demand in the recovery
How to manage cash flow and increased debt

Who should watch?
Canadian business owners who want to be ready for the reopening of the economy

Tourism HR Canada Offers Free Emerit Online Training

Tourism HR Canada is offering a variety of frontline, supervisory, and managerial online Emerit training modules free of charge. The modules can assist with ongoing training needs, as well as giving those whose jobs have been adversely affected by COVID-19 the opportunity to upskill or cross-train.

Please note that this offer will end on July 31, 2020. Those who sign up prior to this date will continue to have access to their courses until December 31, 2020.

http://emerit.ca/en/emeritforfree

Profit from technology: Digital tools to drive efficiency and revenue (BDC)

Profit from technology: Digital tools to drive efficiency and revenue
July 15, 2020 – 3:00 p.m. (EDT)

The COVID-19 pandemic has hit Canadian businesses hard—slashing revenues and causing a sudden jump in expenses. Now, as the economy reopens, entrepreneurs are working to rebuild amid unprecedented uncertainty.

In this free, live webinar, BDC Advisory Services experts will explain how technology can help your company get back on track by making your operations more efficient, agile and profitable.

Our experts will offer practical advice on how to execute tech investments that will position your business to win in this fast-changing economy. BDC Chief Economist Pierre Cléroux will also give an economic update and talk about the importance of adopting digital tools.

You’ll discover:
How the right digital tools can help solve your operational pain points
Two foundational tech solutions to make your business leaner and more agile
An easy three-step method for selecting the best systems for your business
An update on the economic situation as the pandemic evolves
The presentation will be followed by a Q&A session with our experts.

Who should watch?
Canadian entrepreneurs who want to use technology to create a more competitive business now and in the post-pandemic economy.

Click here to view.

Signs / Posters / Visuals

From the Canadian Centre for Occupational Health & Safety:

Pandemic (COVID-19) Tip Sheets NEW! FREE!

Pandemic guidance for higher-risk and essential occupations and industries.

Use these free tip sheets as guidance while operating during a pandemic, including the coronavirus disease (COVID-19) pandemic. Each document offers health and safety tips and good practices, for both employers and workers, specific to each industry or sector. Organizations and businesses can adopt this guidance to protect their workers and prevent the spread of infections. The tip sheets cover a range of occupations and industries from construction and trucking to healthcare and daycares.

Find the sheets here: https://www.ccohs.ca/products/publications/covid19/

Contact Us

This COVID-19 Support Toolkit is a work in progress, being updated as news emerges. Do you have comments or questions related to this page?

Please email us at edo@dtr.ca