COVID-19 Support Toolkit

The District of Tumbler Ridge is closely monitoring and actively responding to the evolving COVID-19 pandemic. We are tracking the regular updates from the World Health Organization, Public Health Agency of Canada, BC Centre for Disease Control and Northern Health to provide you with current information. We have assembled the following resources to provide support for residents and businesses who have been affected by COVID-19.

BC’s Restart is a careful, four-step plan focused on protecting people and safely getting life back to normal.

Step 1: Complete (May 25 – June 14)
Step 2: Starts June 15
PHO guidance:
Physical distancing and masks continue to be required in public indoor settings
If you or anyone in your family feels sick stay home and get tested immediately

New things you can do
Personal gatherings
-Outdoor personal gatherings up to 50 people (birthday parties, backyard BBQs, block parties)
-Indoor personal gatherings up to 5 people or 1 other household
-Playdates
Organized gatherings
-Indoor seated organized gatherings up to 50 people with a COVID-19 Safety Plan
-Outdoor seated organized gatherings up to 50 people with a COVID-19 Safety Plan
-Indoor or outdoor religious worship services of up to 50 people that follow COVID-19 safety rules
-Consultation with the sector begins for next steps on indoor and outdoor organized gatherings.
Travel
-Recreational travel within B.C. allowed
-BC Transit and BC Ferries offers increased service as needed
Businesses
-Indoor and outdoor dining for groups up to 6 people (not restricted to your household or bubble)
-Liquor served until midnight
-Banquet halls can operate with limited capacity and a COVID-19 Safety Plan
-Consultation with sector associations begins for next steps on easing restrictions. ​
Offices and workplaces
-Continued return to the workplace
-Small, in-person meetings allowed
-Employers must continue to have a COVID-19 Safety Plan and daily health check in place
Sports and exercise
-Indoor high and low intensity group exercise allowed with reduced capacity
-Indoor and outdoor games and practices for both adults and youth group/team sports allowed
-Outdoor spectators up to 50 allowed, no spectators at any indoor sport activities

Step 3: Earliest start date July 1 Click here for more information.

BC COVID-19 Immunization Planclick here

BC COVID-19 Dashboardclick here

Please note that this list will continue to be updated as more information becomes available.

Quick Links:
District of Tumbler Ridge Information
Financial Resources
Resources for Businesses & Employers
Tumbler Ridge Businesses – Opening Hours & Information
Training, Webinars & Videos
Signs / Posters / Visuals

District of Tumbler Ridge Information

Many entrepreneurs in Tumbler Ridge are either already struggling or will be struggling during these times. Remember even some of the franchise businesses in our community are local entrepreneurs. These are not corporate owned businesses but usually owned by someone who took a risk. The District of Tumbler Ridge, in partnership with several much valued local businesses have launched a free delivery service that utilizes District staff and encourages our residents to support these businesses. The District’s economic development office is looking at opportunities to work with the Chamber of Commerce, Love Tumbler Ridge and others to encourage everyone to shop local and where possible support the small business community. Please return to this site regularly to find updates and reliable sources of information.
District of Tumbler Ridge Website
Emergency Operations Centre

EMERGENCY OPERATIONS CENTRE ACTIVATION

Thursday, March 26 2020, the Province requested that all communities in British Columbia open their Emergency Operation Centres in relation to the COVID-19 response being coordinated by all levels of government.

Tumbler Ridge has now opened its Emergency Operation Centre (EOC) at a level one. This will see the District continue to monitor the situation and provide updates to the public as we have been doing. This activation is not due to any change in the circumstances in Tumbler Ridge and we will continue to monitor the situation and share information with the public as it becomes available.

DTR Public Notices

District Services & Building Closures

November 21, 2020 – By order and direction of the Provincial Health Officer (PHO), all individuals, places of work and businesses in B.C. must significantly reduce their level of social interactions and travel. Masks are now mandatory in all retail environments and indoor public spaces, including common areas of workplaces, except when eating or drinking. No social gatherings of any size at your residence with anyone other than your household or core bubble. At this time, all non-essential travel should be avoided. This includes travel into and out of B.C. and between regions of the province.

TOWN HALL (250) 242-4242 – open to the public during regular business hours – maximum of 3 people at a time.

FIRE DEPARTMENT (250) 242-3939 – closed to the public, phone calls will be answered during regular business hours.

MUSEUM (250) 242-3466 – Open mid-May – August, daily 9 AM to 5PM, closed Tuesdays and Wednesdays the rest of the year. Visit the museum website or call ahead to confirm seasonal hours, programs, and tour availability. www.trmf.ca, 250-242-DINO(3466)

VISITOR INFORMATION CENTRE (250) 242-3123 – Hours are Monday-Friday 10AM-4PM and Saturday-Sunday from 9AM-5PM.

COMMUNITY CENTRE (250) 242-4246 – closed to the public, phone calls will be answered during regular business hours. For more detailed information and updates on the Rockpit Gym, Aquatic Centre and more, please click here.

WILLOW HALL – Call (250) 242-4422

A Letter from Mayor Bertrand

Sources for Local Updates & FAQs

We will continue to update this page as a hub for local resources.

District of Tumbler Ridge Website

Facebook: District of Tumbler Ridge

Facebook: Invest Tumbler Ridge

BC Centre for Disease Control

Emergency Info BC

FAQs
Will my garbage still get picked up curbside?
Yes – same schedule.
Tuesday: Lower Bench, Peace River Crescent and Fellers
Wednesday: Middle Bench
Thursday: Upper Bench

Is the recycling depot at the transfer station still open?
Yes. Open Tuesday-Saturday, 10AM – 6PM.

Can I still purchase a business licence, marriage licence, dog licence or development permit or contact a commissioner for affidavits during the shutdown?
Yes. Town Hall is open to the public as of June 1. Physical distancing measures are in place – only 3 people in at a time.

What will happen to my current facility membership pass?
All passes are being paused for as long as the facilities are closed, and will start up again once they reopen.

Now that council meetings are closed to the public, how do I view a meeting?
You can view council meetings online here – https://www.youtube.com/channel/UCiSXFG0mHiCXpeWJSptWU1w

A Message From Your Local Doctors

To our patients in Tumbler Ridge,
We are taking this unusual step to write to you personally regarding the COVID-19 virus. You will have heard the directive from our Provincial Health Officer, Dr Bonnie Henry, to self-isolate and practice physical distancing.
The time to act is now. Our province is in a state of emergency. What we do today will impact the health of British Columbians in the weeks to come.
Please stay home unless absolutely necessary (one exception for Tumbler Ridge is going out for a walk, or onto the trails, provided this does not involve close contact with others). No dinner parties. No shopping. No sports, not even outside. Instead, have coffee with a friend online.
Keep two metres away from everyone at all times. That’s about the width of a car or two length of two arms stretched out. Call your loved ones and tell them to do the same.
Remind young people in your life that they can get sick from this virus. More importantly, they can be carriers and cause a lot of harm to parents, grandparents, and other loved ones.
We can do this, but we can’t wait one more hour or one more day. Let’s save lives, together.
And let us be grateful that we live where we do, where it is often easier to put these necessary steps into practice than in many other places.
Dr Ifey Akanegbu, Dr Charles Helm, Dr Nigel Mathews, Dr Shola Solomon

Health Concerns? Who to Contact

It is essential to phone the clinic or ER rather than just show up. This does not apply to genuine emergencies, in which case you should contact 9-1-1

For confidential health information and advice available 24 hours a day, seven days a week call 8-1-1

Northern Health also has an Online Clinic and Information Line for Northern BC residents: 1-844-645-7811

Physicians will be trying to manage as many patients as possible through telephone calls or other forms of distance communication.

You can also use the BC COVID-19 Symptom Self-Assessment Tool – click here.

How to access free mental health and emotional support during the COVID-19 crisis: https://www.cbc.ca/life/wellness/how-to-access-free-mental-health-and-emotional-support-during-the-covid-19-crisis-1.5519397?cmp=FB_Feed_CBCMain&fbclid=IwAR0iAp6VmHToiDcc7XWKnt-vdj6a4D-I9xLenDEcl_W2oZp2Da_2SmvAqRg

Non-medical information about COVID-19 is available 7:30am-8pm, 7 days a week at 1-888-COVID19 (1-888-268-4319)

North East BC Emergency & Public Alerts
Peace River Regional District

For All PRRD Meeting Cancellations and Facility Closures / Changes:
http://prrd.bc.ca/meeting-cancellations/

For Regional, Provincial, and Federal Resources and News:
www.prrd.bc.ca/covid-19-resources-for-residents

Enjoying the TR Trails in time of Covid-19 - Charles Helm

BC Parks Information

As of April 20, 2021:

Welcome to another camping season in BC Parks. Every successful trip starts with a great plan. That plan is a little bit different again this year as we all do our best to stay healthy during COVID-19. See bcparks.ca/covid-19 for details.

This year, British Columbians have priority access to camping reservations for the entire summer season. Reservations can be made starting March 8 for arrival dates up to May 8, and can be booked up to two months in advance from there on. Find out when you can book at each park at bcparks.ca/operating dates/. Policy information can be found at bcparks.ca/covid-19/camping-2021. For those of you coming from out of province, reservations start July 8 for the remainder of the season.

We want to see you back at your favourite park, but mostly we want you to have a safe and healthy summer, so plan ahead to make the most of it.

Visit the BC Parks website for more information.

Financial Resources for Individuals & Businesses

During this time, businesses and consumers may find it difficult to make payments. Talk to your local financial institutions to see what they can do to help you. In most disasters, banks and credit unions will provide such things as short term interest relief and interest only payments. Please return to this site regularly to find updates and reliable sources of information.
Funding & Support from the Provincial & Federal Government (CERB, CEWS, CEBA, CRB)

COVID-19 Provincial and Federal Benefits
British Columbians affected by the COVID-19 pandemic are able to access income supports, tax relief and direct funding for people, businesses and services.

This compiled list of federal and provincial financial benefits is updated on an ongoing basis.

CERB (Canada Emergency Response Benefit) is now closed. If you continue to need income support, find out if you are eligible for Employment Insurance or other Recovery benefits. Click here.

The Canada Emergency Wage Subsidy (CEWS):
As a Canadian employer who has seen a drop in revenue during the COVID-19 pandemic, you may be eligible for a subsidy to cover part of your employee wages. This subsidy will enable you to re-hire workers, help prevent further job losses, and ease your business back into normal operations.

Next deadline
April 22, 2021:
Last day to apply for claim period 8

Next period opens
May 9, 2021:
First day you can apply for claim period 15
Please click here for more information and to apply.

Canada Emergency Business Account (CEBA)
The CEBA Application Period Has Been Extended
Applicants now have until June 30, 2021 to apply for a $60,000 CEBA loan or the $20,000 expansion at their financial institution.
Learn more here: https://ceba-cuec.ca/

Canada Recovery Benefit (CRB):
The Canada Recovery Benefit (CRB) gives income support to employed and self-employed individuals who are directly affected by COVID-19 and are not entitled to Employment Insurance (EI) benefits. The CRB is administered by the Canada Revenue Agency (CRA).

If you are eligible for the CRB, you can receive $1,000 ($900 after taxes withheld) for a 2-week period.

If your situation continues past 2 weeks, you will need to apply again. You may apply up to a total of 19 eligibility periods (38 weeks) between September 27, 2020 and September 25, 2021.
Learn more here: https://www.canada.ca/en/revenue-agency/services/benefits/recovery-benefit.html

Sector-Specific Supports
The federal government has announced funding specific to several sectors of the Canadian economy. Detailed information is contained with the “support for sectors” section of the Economic Response Plan, available here.

Additional support for businesses is also available through non-sector specific federal programs or regional development agencies. Use the ‘find financial help during COVID-19’ tool, which guides you towards programs that may help based on your answers to a few short questions. The tool is available for businesses (including non-profits and charities) here.

Amplify BC

On April 13, 2021, the B.C. government announced a renewed investment for Amplify BC to support the recovery and growth of B.C.’s music industry.

People and companies in B.C.’s music industry can plan for the future with $22.5 million dedicated to the sector over the next three years. Creative BC will continue to adapt Amplify BC’s programs each year to meet the changing needs of the music industry as part of B.C.’s economic recovery.

Amplify BC programs will deliver funding through four streams serving B.C. artists, live music presenters, music companies and the development of the music industry.

Amplify BC 2021-22 programs and funding deadlines will be announced in summer 2021.

Click here for more information.

BC Recovery Benefit

Apply now for the BC Recovery Benefit, a one-time, tax-free payment of up to $1,000 for eligible families and single parents and up to $500 for eligible individuals. You have until June 30, 2021 to apply.

Follow this link for more information: https://www2.gov.bc.ca/gov/content/economic-recovery/recovery-benefit

BC Small & Medium Size Business Recovery Grant

Small and medium-sized businesses are vital to British Columbia’s economy. The Small and Medium-Sized Business Recovery Grant program provides fully-funded grants to businesses to ensure they have the support they need during and beyond COVID-19.

How the program works
The Small and Medium-Sized Business Recovery Grant program will invest up to $300 million in targeted financial support for some of the hardest hit businesses in B.C. that employ between two and 149 B.C. residents and have experienced declines in revenue since March 10, 2020.

Grants of $10,000 to $30,000 are available. An additional $5,000 to $10,000 grant is available to eligible tourism-related businesses that have been hit especially hard by COVID-19.

New program criteria
As of March 4, 2021:

– The program has been extended to August 31, 2021 or until funds are fully expended, whichever comes first
– Businesses only need to show a 30% revenue loss from March 2020 to now when compared to the same one-month period in 2019
– Help preparing a complete application package is now available from a registered Small Business BC service provider

If you applied to the program prior to March 4, 2021:
– You do not need to resubmit an application
– Applications received prior to changes will be reviewed under updated program criteria
– Businesses that have already been approved for funding are not affected by these changes

For more information & to apply follow this link: https://www2.gov.bc.ca/gov/content/economic-recovery/business-recovery-grant

Need help?

Email: BusinessRecoveryGrantProgram@gov.bc.ca

Phone: 1-833-254-4357

WorkBC Wage Subsidy

The WorkBC Wage Subsidy program provides funding to eligible employers to hire, provide work experience and on-the-job training.

Wage subsidy offers employers:

A portion of employee wages
Support for ongoing operations and expansion
Disability supports to reduce work-related barriers for an employee
An opportunity to:
Re-hire laid off employees
Hire new employees
Better connect job seekers and employers to meet hiring needs

For a PDF of the Employer Application Guide click here.

Canada Emergency Rent Subsidy (CERS)

Canadian businesses, non-profit organizations, or charities who have seen a drop in revenue due to the COVID-19 pandemic may be eligible for a subsidy to cover part of their commercial rent or property expenses, starting on September 27, 2020, until June 2021.

This subsidy will provide payments directly to qualifying renters and property owners, without requiring the participation of landlords.

If you are eligible for the base subsidy, you may also be eligible for lockdown support if your business location is significantly affected by a public health order for a week or more.

For more information follow this link: https://www.canada.ca/en/revenue-agency/services/subsidy/emergency-rent-subsidy.html

Circuit Breaker Business Relief Grant

The Circuit Breaker Business Relief Grant provides fully funded grants to hospitality and fitness businesses impacted by the March 30, 2021 Provincial Health Officer (PHO) orders.

How the grant works
Grants of $1,000 to $10,000 are available to hospitality and fitness businesses impacted by the March 30, 2021 PHO orders on gatherings and events and liquor and food serving premises.

Grants are available until June 4, 2021 or until funds are fully expended, whichever comes first.

For more information and to apply click here.

Western Economic Diversification Canada - Regional Relief & Recovery Fund

COVID-19: Western Economic Diversification Canada launches Regional Relief and Recovery Fund to support local economy – News release here.

Regional Relief & Recovery Fund – click here.

Regional Relief & Recovery Fund (RRRF)
Regional Relief and Recovery Fund – Women’s Enterprise Initiative Stream

The Regional Relief and Recovery Fund

The Regional Relief and Recovery Fund (RRRF) was announced by the Government of Canada to provide financial support directly to small and medium-sized women-owned or -led businesses. Loans of up to $40,000 are available through Women’s Enterprise Initiative (WEI) organizations across Western Canada to address COVID-19 impacts on short-term stability.

This access to financing will support small enterprises that are unable to access larger federal relief funding programs, or unable to obtain a loan/credit from traditional financial institutions, and that are struggling with working capital needs.

Western Economic Diversification Canada (WD) is collaborating with several partner organizations to deliver the Fund in Western Canada.

Funding offered through Women’s Enterprise Initiative organizations in Western Canada is intended for rural or urban women-owned or women-led businesses (including sole proprietors and social enterprises). WEI will deliver loans up to a maximum of $40,000.

Women-owned or women-led businesses requesting over $40,000 must apply through Western Economic Diversification Canada.

Learn more here: https://www.wd-deo.gc.ca/eng/20077.asp

Business Development Bank of Canada (BDC)

Support for businesses – BDC financing.

Working Capital Financing: Up to $2 million to help cover operational activities such as supporting sales growth, financing initiatives to drive revenue and support a recovery plan.

Small Business Loan: Up to $100,000 online for businesses who have been in operation for at least 24 months and are generating revenues.

Indigenous Community Support Fund

This fund helps Indigenous communities prevent, prepare and respond to coronavirus disease 2019 (COVID-19).
Follow this link for more information: https://www.sac-isc.gc.ca/eng/1585189335380/1585189357198

Mortgage Lenders’ COVID-19 Announcements

Follow the link below to find links for more information from some of the largest mortgage lenders in the country.

https://rates.ca/resources/mortgage-lenders-covid-19-announcements/

BC Hydro

COVID-19 resulted in financial hardship for many of our customers, particularly those that experienced job loss, had to close their businesses, or were otherwise unable to work. To support our customers, we provided the COVID-19 Relief Fund.

The fund was available from April 1 to June 30, 2020 and it provided eligible residential and small business customers with three months of financial relief on their BC Hydro bill. The program is now closed.

For customers who weren’t eligible for the COVID-19 Relief Fund, we offered the COVID-19 Customer Assistance Program, which allowed you to defer bill payments or arrange for flexible payment plans with no penalty. This program is closed as of June 30, 2020.

Although these programs have closed, we’re still here to help. If you had overdue payments and were facing disconnection prior to any additional financial hardship that arose from COVID-19, you may be eligible for a Customer Crisis Fund grant of up to $600.

If you’ve fallen behind on bill payments, we encourage you to set up a flexible, catch-up payment plan to pay the overdue amount. Log in MyHydro to set up a catch-up payment plan online, or request a plan by calling us at 1 800 BCHYDRO (1 800 224 9376).

TELUS

Helping you stay connected and protected- visit the TELUS COVID-19 response page here.

IBC - Insurance Bureau of Canada

COVID-19 is altering the social and economic landscape of our country and our world. In these uncertain and challenging times, we understand many Canadians will have questions related to their personal or business insurance. On this page you’ll find answers to FAQs about insurance.
http://www.ibc.ca/bc/business/covid-19

Resources for Businesses & Employers

Local businesses are the lifeblood of Tumbler Ridge. Without you, people do not have jobs, there is no place to get what you need, and people feel that life can’t be normal. The District of Tumbler Ridge is taking steps to communicate with our businesses to determine impacts, and collectively identify possible solutions for moving forward. Please return to this site regularly to find updates and reliable sources of information.
BC Economic Development Association (BCEDA)

COVID-19 Resources for BC Businesses – Live Document

https://docs.google.com/document/d/1OjtkSJ_VedTzPVJIRL2fDp8NyXA07RkXMB6St12eYdc/edit

PLANNING FOR CORONAVIRUS – A guide for businesses and organizations – Download the PDF here.

BCEDA Releases Business Operational Plan Template: This basic template will help you to get started developing an operational plan for your BC business/service. The purpose of this template is for your business/service to develop a plan to address public health measures during the COVID-19 recovery in British Columbia.
Click here to download.

BounceBack

BounceBack® is a free skill-building program designed to help adults and youth 15+ manage low mood, mild to moderate depression, anxiety, stress or worry. Delivered online or over the phone with a coach, you will get access to tools that will support you on your path to mental wellness.

Building Resilience to Thrive (BC Chamber of Commerce)

Event Date
November 2020 – March 2021

The online training program, developed in partnership with UVIC’s Gustavson School of Business, will offer relief to businesses, helping to mitigate the negative impacts of the COVID-19 pandemic by teaching them how to adapt their business models, re-engage customers, and adjust workplace cultures. The certificate program will be offered to individuals at a minimal registration fee to ensure cost isn’t a barrier during the pandemic and will be facilitated through a virtual learning platform.

Learn more here: https://bcchamber.org/events/building-resilience-to-thrive/

Business Continuity Checklist

Businesses of all sizes can develop a business continuity plan to prepare their staff and operations for potential business disruptions, including outbreaks such as COVID-19. This 3-part checklist and resource listing can help you prepare your business now for potential future disruptions.

Download this checklist from Small Business BC here.

Canadian Business Resilience Network

In partnership with the Government of Canada, the Canadian Chamber of Commerce established the Canadian Business Resilience Network to help Canadian businesses navigate the COVID-19 reality and prepare for recovery.

https://www.canadianbusinessresiliencenetwork.ca/

Community Futures Peace Liard

Community Futures COVID-19 Business Supports
Many businesses have been or will be affected by the recent measures encouraging social distancing to prevent the spread of the Coronavirus.

Businesses are a foundation to any community and key to a community’s success. When businesses can’t operate or have operated at reduced levels due to an emergency situation, we know they require support to get them back on track.

Visit: http://communityfutures.biz/

COVID-19: 7 steps to sustain your business through the disruption (BDC)

The COVID-19 pandemic is having widespread effects on businesses across the country. By mid-March, 73% of companies were already feeling the negative effect of the crisis, according to a BDC survey of over 600 Canadian entrepreneurs.

In times of crisis, cash becomes even more important than it usually is for a company.

Creating a detailed continuity plan and cash flow forecast will help you sustain ongoing operations, albeit at a lower capacity, and facilitate recovery once the crisis is over.

Follow this link to the BDC website for the detailed list: COVID-19: 7 steps to sustain your business through the disruption (BDC)

COVID-19 Guidance to the Hotel Sector

This document provides interim guidance for preventing the transmission of COVID-19 to operators of
hotels, motels, hostels, inns and other forms of travel accommodation. Click here.

COVID-19 Small Business Support Directory

Prepared by the Province of BC, this handy document contains links to the most up-to-date information and resources.

Download the PDF here.

Destination BC's Resources for Tourism Businesses

RESOURCES FOR TOURISM BUSINESSES

We have compiled a list of resources to support employers and employees affected by the downturn in business caused by COVID-19, and help mitigate the impacts on our industry and economy.

This includes actions that the Government of BC and Government of Canada are taking to help businesses and individuals through their plans, the COVID-19 Action Plan and the Economic Response Plan, respectively.

From access to credit and financing, to getting help to pay your employees and certain taxes, there are lots of supports available, and more on the way from government and the private sector.

https://www.destinationbc.ca/covid-19/industry-resources/

Destination BC’s Industry Call Recording (May 7, 2020) – click here.

Destination BC’s Content Tool Kit for Hyper-Local Travel Phase – https://www.destinationbc.ca/content/uploads/2020/05/explore-bc-local-toolkit-for-bc-tourism.pdf

Digital Main Street : Resources for Small Businesses during COVID-19

Digital Main Street will continually be compiling a list of relevant resources for your small business needs.
https://digitalmainstreet.ca/case-study/resources-for-small-businesses/

Futurpreneur: COVID-19 Resources for Small Businesses

With constant updates related to the COVID-19 pandemic, keeping on top of all the information available can be overwhelming, especially when you’re also trying to run a small business. Our team has been combing through the information available online and has curated some resources we think will be most useful for small business owners.

Visit the Futurpreneur Website.

Go2HR: RESTARTING OPERATIONS AFTER COVID-19 – WHAT YOU NEED TO KNOW

BC’s restart plan has set the stage for a phased return to normal operations. As you prepare to ramp up operations or reopen your business, you may need to adjust your existing occupational health and safety program to make sure you are protecting both workers and guests against COVID-19. Click here for detailed information.

Government of Canada

During this extraordinary time, the Government of Canada is taking strong action to support Canadian businesses, their employees and their families.

The Government and public health officials are urging all Canadians to:
– stay home unless you must go out for essential items
– practice physical distancing and wash your hands

For businesses, this means:
– offering flexible work arrangements
– taking necessary steps to prepare your workplace
– understanding how to keep your employees safe

Please follow the link below for information on:
Support for employees
Support for businesses
Business travel and events
Business in international markets

https://www.canada.ca/en/services/business/maintaingrowimprovebusiness/resources-for-canadian-businesses.html

Guide to Resilient Businesses Post COVID-19 (Atrium Digital)

COVID-19 has brought new challenges and opportunities to Business Owners around the world. Despite these uncertain conditions, our 20 years as a Digital Marketing Agency affords Atrium Digital an experienced perspective on how businesses can thrive and achieve consistent marketing performance, even in unprecedented times.

Business Owners should take any crisis seriously. The health and security of your staff, customers, and stakeholders should always come first. Once your people are taken care of, it’s time to turn your attention to business. We firmly believe that crises present Business Owners with the opportunity to adapt and strengthen your strategy in order to thrive in any economic or social conditions.

Leveraging our experience, Atrium is proud to provide a FREE, 29-page eBook designed to support your businesses in building resiliency amid challenging times. This book offers perspective, resources, and thought exercises spanning topics including:

Become Indispensable. Your clients, customers, and partners need your support now more than ever. Learn how to become a dependable source of value and security.
What Can’t Be Measured Can’t Be Managed. Data plays a critical role in your ability to make sound business decisions. Conventional wisdom may no longer apply; learn how to leverage data-driven insight to inform your decisions amid uncertainty.
The Antifragile Business Model. Many businesses have faltered or closed altogether during COVID-19. Learn how to build resiliency into your business model by preparing routines & systems that empower you to thrive through unpredictable times.
Move to Your Audience. Everyone has been impacted by COVID-19. Customer behaviours are changing, and your business needs to be ready to respond. Learn how to adapt your business to these changes, and develop the tools to be flexible in the future.
Make Brand Building a Priority. Sales, leads or demand may be flater as consumer behaviour changes. Use this opportunity to use effective communication to become a resource, connecting with your customers in a meaningful way outside of just selling your products.
Digital Marketing is Scalable Marketing. Using your money wisely is critical for maintaining your market position and growth. Learn how digital marketing provides scalability, measurability and quick adaption to changing behaviour in times of crisis.
Engineer Systems for Marketing Consistency. Learn how to reassess your business development and operations’ connection to marketing. Systems-based approaches offer consistent results and clarity you can trust in all areas of your business.
We hope this guide provides essential guidance for your business, enabling strategic planning, effective execution, and peace-of-mind for you and your stakeholders.

Click here to download the Guide.

Indigenous Tourism Association of Canada’s COVID-19 Stimulus Development Fund

About the Indigenous Tourism Association of Canada
The Indigenous Tourism Association of Canada (ITAC) is the lead organization tasked with growing the Indigenous tourism industry across the country.  Inspired by a vision for a thriving Indigenous tourism economy sharing authentic, memorable and enriching experiences, ITAC develops relationships with other groups and regions with similar mandates. By uniting the Indigenous tourism industry in Canada, ITAC works to enable collective support, product development, promotion and marketing of authentic Indigenous cultural tourism businesses in a respectful protocol.  Prior to 2020, Indigenous tourism was outpacing Canadian tourism activity overall, and international demand for Indigenous experiences was at an all-time high. Due to COVID-19, ITAC recently released a report on the financial challenges facing Indigenous tourism operators and recommended stimulus solutions.

Learn more here: https://indigenoustourism.ca/corporate/tourism-development-funding-support-program/

Innovation Canada

Help for businesses affected by COVID-19 – click here.

Innovative Solutions Canada - COVID-19 Funding Opportunities

Innovative Solutions Canada has dedicated funding to help combat current and future outbreaks of the novel coronavirus (COVID-19) and other similar threats. Click here for more information.

Launch Online Grant Program

The Launch Online Grant program provides funding to B.C.-based business to create an online shop and/or improve their e-commerce experience to attract new local customers and expand to new markets. The grant will pay for up to 75% of eligible expenses, up to a maximum of $7,500 per business.

The program supports a rapid response for businesses and is accepting applications from businesses ready to start and finish their online shop within 12 weeks.

Up-to 25% of funds will be reserved for Indigenous businesses and businesses operating outside of the lower mainland and greater Victoria.

The funds must be used to hire B.C.-based company(ies) to do the online store development.

The program application has three steps

Step 1:
Develop a grant proposal that indicates how you plan to use the funds. Businesses need to show a cost estimate that includes how much funding you need and how the money will be spent.

Step 2:
Complete the online application demonstrating that you meet the eligibility criteria and submit your online shop proposal.

Step 3:
Applicants will be contacted within three weeks with the outcome of their application.

Read more & apply

Northern BC Tourism Resiliency Program

The Northern BC Tourism Resiliency Program provides support to our tourism stakeholders within the Region including communities in the North Coast Regional District, Regional District of the Kitimat Stikine, Regional District of Bulkley-Nechako, Regional District of Fraser-Fort George, Peace River Regional District, Northern Rockies Regional Municipality and Stikine Region.

Our efforts will provide businesses in our region with meaningful, hands-on guidance to weather the immediate impacts of COVID-19 while building lasting resiliency practices for our industry.

Visit https://tourismresiliency.ca/nbctrp/ to register.

Northern Development Business Resource

The page includes links to dozens of resources and includes a list of links to municipal, Chambers of Commerce and Community Futures offices in communities throughout our service region.

https://www.northerndevelopment.bc.ca/northern-development-business-resource/

Pandemic Preparedness Guide for Business

To help businesses prepare for and manage through a potential COVID-19 escalation in Canada, the Canadian Chamber has developed a brief guide sourced from a number of best practice documents and designed to assist business planning and continuity efforts.

For more information and to download the PDF visit: http://www.chamber.ca/resources/pandemic-preparedness/

Province of BC - Orders, Notices & Guidance

In a Provincial State of Emergency, the Public Health Officer can make Orders as needed. You must follow the Orders.

This page has up to date information – https://www2.gov.bc.ca/gov/content/health/about-bc-s-health-care-system/office-of-the-provincial-health-officer/current-health-topics/covid-19-novel-coronavirus

PwC’s COVID-19 Navigator

Assess the potential impact to your business and gauge your readiness to respond using PwC’s digital tool here.

Restaurants & Bars
Small Business BC
Toolkit for Accommodation & Tourism Operators (April 23, 2021)

The communications toolkit includes key messaging, a Q&A, and other resources to ensure industry is better-positioned to handle these restrictions.
Read the full government press release here.

Virtual Experiences - Best Practices Guide

Destination BC has created a toolkit to help you bring the sights and sounds of your experience, attraction, or destination to visitors, so they can enjoy what you have to offer from the comforts of their homes. Find the toolkit here.

While we’re encouraging our visitors to dream now and explore BC later, a great way to stay top of mind and maintain
engagement with your audience is by creating and sharing a virtual experience through your social media channels.

WorkBC Wage Subsidy

The WorkBC Wage Subsidy program provides funding to eligible employers to hire, provide work experience and on-the-job training.

Wage subsidy offers employers:

A portion of employee wages
Support for ongoing operations and expansion
Disability supports to reduce work-related barriers for an employee
An opportunity to:
Re-hire laid off employees
Hire new employees
Better connect job seekers and employers to meet hiring needs

For a PDF of the Employer Application Guide click here.

Worksafe BC

COVID-19 and returning to safe operation – find more information here.

Tumbler Ridge Businesses - Opening Hours & Information

While we do our best to follow the protocols set out by the government, it is important to continue to support our local businesses. If you would like your business to be added to the list please email jolsen@dtr.ca Thank you!
Avalanche Trucking

Open for business.
Call 250.242.4774

BC Liquor Store

Operational.
250-242-3366

Budget Performance Inc & Budget Towing

Open 8 to 5 Monday through Friday.
Phone (250) 242-3735

Chevron

Open 5 am to 9:30 pm

Coal Bin Pub

Closed until further notice.

Dragon Palace

Call (250) 242-4482

Finishing Ridge

Open

FreshMart

New Hours: 11AM to 8PM. Monday to Friday. 10AM to 7PM Saturday. 12PM to 5PM Sunday.
Call 250-242-4222 for more information.

Glamour & Glitz

Open – scheduling per client requirements.

https://www.facebook.com/estheticsbyme/

Gypsy Soul Nature Yoga

Visit for more information – https://www.facebook.com/gypsysoulnatureyoga

Home Hardware

Open Monday-Friday 9AM – 5PM, Saturday 10AM – 5PM.
Phone: (250) 242-4338

HUB Insurance

Open. Please call 250-242-5288 for more information.

JCS General Carptentry
Jessie Olsen Creative Design

Open – Visit https://www.facebook.com/jessieolsendesign
Email: jessieolsendesign@gmail.com

Joe's Pizza Stone

Open for takeout & delivery.
Call (250) 242-3456
Visit https://www.facebook.com/Joespizzastone

Kaila's Hair Studio

Open. Find out more here.

Kaylyn Leanne Photography
KC's Dollar Store & More

Open Monday through Saturday 10:00 am – 5:00 pm
We will continue to take measures to keep our staff and customers safe and healthy!
Facebook: KC’s Dollar Store & More

Kinuseo Cafe

Phone: (250) 242-4625

https://www.facebook.com/RoyandMar/

Lake View Credit Union

Hours:
Monday & Friday — 12:00 to 4:00pm
Wednesday — 2:30 to 6:30pm
Tumbler Ridge Office: (250) 242-4871
Website: https://lakeviewcreditunion.com/

Life Names Media & Web Design

It’s business as usual at Life Names. Reach out at contact@lifenames.com for reduced pricing on website packages, technology services and creative media.

Little Dino Daycare

Open from 4:30am till 8:30pm mirroring the C & D crew schedule for Conuma Coal.
Phone: (250) 819-5130
Facebook: Little Dino Daycare

Mila Lansdowne Online Presence Training

Weekly Multiple Live sessions at www.Mila.Academy

Moonstone Barber Shoppe

Open – Please call 250-242-5016

Northern Metalic Sales

Open 7am-6pm, Monday – Friday

Oak & Pearl Clothing Co

Online only boutique store that ships orders via Canada Post, or porch pickup in Tumbler Ridge.
www.oakandpearl.com

Ridge Cannabis Products

Open 10:00 am till 8:00 pm 7 days a week.

Ridge Fit with Michelle Chisholm

Please check here for more information: https://www.facebook.com/groups/470315650364972

Ridge Powersports & Marine

Open 9-5 Monday- Saturday
Facebook: Ridge Powersports & Marine

SimpLee Gorgeous
Southpaw Rentals & Sales

Southpaw Rentals And Sales is still open and here to serve our community with any equipment rentals, light duty automotive repairs, certified Tread Pro Tire dealer, Interstate Battery dealer and provide towing and recovery service as well. If you require any of these services please contact 250-242-1194.

Subway

Open 8AM – 9PM daily.
Phone: (250) 242-3338

Royal Canadian Legion

Call (250) 242-3436

The Woods Diner
Tumbler Ridge Global Geopark Society / Visitor Centre

Email: info@tumblerridgegeopark.ca
Call: 250-242-3123
@TumblerRidgeGeopark on Social Media

Tumbler Ridge Lines

Operational.

Tumbler Ridge Museum Foundation

OPENING HOURS
Summer Hours
July 2 – Aug 31 2020
9:00am – 5:00pm – Thurs to Tues
(Closed Wednesdays)

Winter Hours
Sep 01 – May 17, 2021
9:00am – 5:00pm – Thurs to Mon
(Closed Tuesdays and Wednesdays)
Email: gallery@trmf.ca
Phone: Mon-Fri 8am-4pm 250-242-3466
Facebook: @trdinosaurs

Website: https://www.trmf.ca/

Tumbler Ridge Pharmacy

Hours of Operation
Monday to Friday 9 to 6, Saturday 10 to 4
Call: (250) 242-3333

Versatile Vinyl

Operational – call (250) 242-1114

Western Steakhouse by 242 Brew

Call (250) 242-BREW(2739)

Facebook: https://www.facebook.com/242BrewLtd

Wild River Adventure Tours

Open and taking tour bookings
Call 1-833-830-8848
Website: https://wildrivertours.ca/
Facebook: Wild River Adventure Tours

Training, Webinars & Videos

Destination BC's THE ROAD TO RECOVERY WEBINAR SERIES

The Road to Recovery webinar series is designed for tourism businesses and organizations that have been impacted by COVID-19. Each webinar will cover a subject related to the travel market, the visitor experience, business operations, digital marketing and more. All the recordings can be viewed here.

COVID-19: How to get through the crisis with an online strategy (BDC)

The COVID-19 pandemic is transforming the economy and bringing unprecedented challenges to businesses across Canada. As more customers go online for products and services, pivoting your business to take full advantage of these online opportunities can position you to emerge stronger in terms of who you sell to, how you sell and what you sell.

Join BDC Chief Economist Pierre Cléroux who will give an economic update, and other experts who will share their expertise on adapting your business online during the pandemic and beyond.

Who should watch?
All Canadian businesses impacted by COVID-19
You’ll discover:
What to expect from the economy in the coming months
How to review your business strategy
How to leverage e-commerce

Click here to view.

How To Effectively Manage Remote Teams (Small Business BC)
How to cope with the impacts of COVID-19 on your business (BDC)
Coronavirus (COVID-19): Managing the impact on global supply chains (EDC)
Mental Health and COVID-19

Mental health and COVID-19
Join the conversation with Dr. Bill Howatt, Chief of Research, Workplace Productivity.

Visit this page and click the “Videos” tab in menu on the right side of the page.

Planning for recovery: How to restart your business in the wake of COVID-19

May 22, 2020 — 12:00 pm (EDT) Click here to register.

The Canadian economy is gradually reopening after a shutdown due to the COVID-19 pandemic. You will need to plan how your business will restart, adapting your operations to meet demand, ensuring your supply chains and managing your financial circumstances. You will also need to put best practices in place to ensure the safety of your employees as they return to work.

Join BDC Chief Economist Pierre Cléroux who will give an economic update and address the expected timeline for different sectors to recover, and other experts who will discuss how to address the new operational and financial challenges that businesses face.

You’ll discover:
Our forecast of how different industries will react to the reopening
How to ensure your employees health and safety as they return to work
What you need to do to secure supply chains
Ways to make sure production matches demand in the recovery
How to manage cash flow and increased debt

Who should watch?
Canadian business owners who want to be ready for the reopening of the economy

Tourism HR Canada Offers Free Emerit Online Training

Tourism HR Canada is offering a variety of frontline, supervisory, and managerial online Emerit training modules free of charge. The modules can assist with ongoing training needs, as well as giving those whose jobs have been adversely affected by COVID-19 the opportunity to upskill or cross-train.

Please note that this offer will end on July 31, 2020. Those who sign up prior to this date will continue to have access to their courses until December 31, 2020.

http://emerit.ca/en/emeritforfree

Profit from technology: Digital tools to drive efficiency and revenue (BDC)

Profit from technology: Digital tools to drive efficiency and revenue
July 15, 2020 – 3:00 p.m. (EDT)

The COVID-19 pandemic has hit Canadian businesses hard—slashing revenues and causing a sudden jump in expenses. Now, as the economy reopens, entrepreneurs are working to rebuild amid unprecedented uncertainty.

In this free, live webinar, BDC Advisory Services experts will explain how technology can help your company get back on track by making your operations more efficient, agile and profitable.

Our experts will offer practical advice on how to execute tech investments that will position your business to win in this fast-changing economy. BDC Chief Economist Pierre Cléroux will also give an economic update and talk about the importance of adopting digital tools.

You’ll discover:
How the right digital tools can help solve your operational pain points
Two foundational tech solutions to make your business leaner and more agile
An easy three-step method for selecting the best systems for your business
An update on the economic situation as the pandemic evolves
The presentation will be followed by a Q&A session with our experts.

Who should watch?
Canadian entrepreneurs who want to use technology to create a more competitive business now and in the post-pandemic economy.

Click here to view.

Signs / Posters / Visuals

From the Canadian Centre for Occupational Health & Safety:

Pandemic (COVID-19) Tip Sheets NEW! FREE!

Pandemic guidance for higher-risk and essential occupations and industries.

Use these free tip sheets as guidance while operating during a pandemic, including the coronavirus disease (COVID-19) pandemic. Each document offers health and safety tips and good practices, for both employers and workers, specific to each industry or sector. Organizations and businesses can adopt this guidance to protect their workers and prevent the spread of infections. The tip sheets cover a range of occupations and industries from construction and trucking to healthcare and daycares.

Find the sheets here: https://www.ccohs.ca/products/publications/covid19/

Contact Us

This COVID-19 Support Toolkit is a work in progress, being updated as news emerges. Do you have comments or questions related to this page?

Please email us at edo@dtr.ca